Many processes in the energy sector, such as subscription, service start-up or shutdown, are managed by mobile devices at the hands of technical personnel and by management panels at the headquarters. The operations here must be errorless and can be updated.
Short appointment processes need to be easily entered or withdrawn from the headquarter. The interfaces should be perfected according to the feedbacks of the technical personnel.
In the headquarters the managers should be able to follow the technical team and their subscription transactions instantly and intervene when necessary. The design-software collaboration regarding to this subject improves automation as well as simplifying work. Many unnecessary functions can be improved with simplifications.